Fin Scale Solutions (operated by FinScale LLC, "Fin Scale Solutions," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through finscalesolutions.com and related services (the "Services"), how we use it, and the choices you have.
By using our Services or submitting information through our forms, you agree to the practices described below.
1. Information we collect
We collect information you provide directly and information collected automatically when you use our Services.
Information you provide
- Contact details: name, business name, email address, and phone number.
- Business and financial information: industry, monthly revenue range, capital needs, number of open loans, timeline, and any details you share in the "anything else" field.
- Communications: messages, requests, and other information you send to us.
Information collected automatically
- Device and usage data such as IP address, browser type, pages viewed, and referring/exit pages.
- Cookies and similar technologies, including analytics and advertising identifiers (see Section 5).
2. How we use your information
- To review your request and match you with appropriate financing options through our financing partners.
- To contact you about your inquiry and provide the Services you request.
- To send transactional text messages (such as status updates about your request) and, where you have consented, marketing emails.
- To operate, maintain, analyze, and improve our website and Services.
- To comply with legal obligations and protect against fraud or misuse.
3. SMS / text messaging
If you provide your phone number and check the consent box on our forms, you agree to receive non-promotional, transactional text messages from Fin Scale Solutions regarding your submitted funding request — including application updates, document requests, appointment coordination, and responses to your inquiries. SMS consent is optional and is not required to submit a request or use our Services. We do not send promotional or marketing text messages.
Message frequency varies. Message and data rates may apply. Reply HELP for help and STOP to unsubscribe at any time. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
4. How we share information
We share your information only as needed to provide the Services and as described here:
- Financing partners: to fulfill your request, we may share the application information you submit with our vetted financing/lending partner(s) so they can evaluate and place financing for you.
- Service providers: vendors that support our operations, such as CRM, hosting, messaging, and analytics providers, who may process information on our behalf.
- Legal and safety: when required by law, regulation, legal process, or to protect the rights, property, or safety of Fin Scale Solutions, our users, or others.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information, and as noted above, mobile/SMS opt-in information is never shared for third-party marketing.
5. Cookies & analytics
We use cookies and similar technologies to operate the site, remember preferences, and understand usage. We may use analytics and advertising tools (such as Google Analytics and Meta Pixel) that collect usage data to help us measure performance and improve marketing. You can control cookies through your browser settings, and you may opt out of certain analytics/advertising as those providers allow.
6. Data retention
We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we take reasonable steps to delete or de-identify it.
7. Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your choices & rights
- Marketing opt-out: you can unsubscribe from marketing emails via the link in each message, and stop any text messages at any time by replying STOP.
- Access and updates: you may request to access, correct, or delete the personal information we hold about you.
- Depending on your state of residence, you may have additional rights regarding your personal information. To make a request, contact us using the details below.
9. Children's privacy
Our Services are intended for businesses and individuals 18 and older. We do not knowingly collect personal information from children under 18.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes are effective when posted, and the "Last updated" date below will reflect the most recent revision.
11. Contact us
If you have questions or requests regarding this Privacy Policy or your information, contact us at:
Fin Scale Solutions
Email: max [at] finscalesolutions.com
Mailing address: 4867 Ponce de Leon Blvd, Coral Gables, FL 33146, United States
Last updated: July 2026.